Privacy Policy

Effective Date: June 19, 2026

Business Name: Harbour Electrical Company

Website: Harbourelectricalcompany.ca

Harbour Electrical Company respects your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, request a quote, or use our services.

1. Information We Collect

We may collect personal information that you choose to provide, including:

Your name
Email address
Phone number
Address or service location
Details about the electrical service you are requesting

Any message or information you submit through our contact form, email, phone, or online booking system

We may also collect basic website usage information, such as pages visited, browser type, device type, approximate location, and how visitors interact with our website. This may be collected through cookies, analytics tools, or website hosting services such as Wix.

2. How We Use Your Information

We use your personal information to:

Respond to inquiries
Provide quotes or estimates
Schedule service calls
Complete requested electrical work
Communicate with you about appointments, invoices, payments, or follow-up service
Improve our website and customer experience
Maintain business records
Meet legal, insurance, accounting, or regulatory obligations

We only collect and use personal information for purposes that a reasonable person would consider appropriate in the circumstances.

3. Consent

By contacting us, submitting a form, requesting a quote, booking a service, or using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.

You may withdraw your consent at any time, subject to legal or contractual limits. However, withdrawing consent may affect our ability to provide services to you.

4. Sharing Your Information

We do not sell your personal information.

We may share limited personal information only when necessary, including with:

Website hosting providers, such as Wix
Payment processors
Accounting or invoicing software providers
Insurance providers, if required
Subcontractors or service partners, if needed to complete requested work
Legal, regulatory, or government authorities, if required by law

Any third-party service providers we use are expected to protect your information and use it only for the services they provide to us.

5. Cookies and Analytics

Our website may use cookies or similar technologies to improve site performance, remember preferences, understand visitor activity, and help us improve our services.

You can disable cookies through your browser settings, but some website features may not function properly.

6. How We Protect Your Information

We take reasonable steps to protect personal information from loss, theft, unauthorized access, disclosure, copying, use, or modification.

These safeguards may include secure website hosting, password-protected accounts, limited access to customer information, and secure storage of business records.

7. How Long We Keep Information

We keep personal information only as long as necessary for the purposes described in this Privacy Policy, including service records, tax records, insurance records, warranty documentation, and legal obligations.

When information is no longer needed, we will securely delete, destroy, or anonymize it.

8. Accessing or Correcting Your Information

You may request access to the personal information we hold about you. You may also ask us to correct inaccurate or incomplete information.

To make a request, contact us using the information below.

9. Contact Information

For questions about this Privacy Policy or how your personal information is handled, contact:

Privacy Contact: Harbour Electrical Company
Email: harbourelectricco@gmail.com
Phone: (416) 902-1111

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.